Who Pays for Free Shipping?

Rain may not stop Fed Ex, but it makes the job more unpleasant.

When something seems too good to be true, it usually is. For some reason, common sense like this seems to go out the window when it comes to the holidays. We accept ridiculously low prices and promises of “no waiting” and “free shipping” like Christmas miracles, never stopping to ask why we’re getting offers this good, and who’s paying for them.

Sometimes, the price of our shopping sprees is lack of human decency to the people who pack our presents and make sure they have overnight, speedy delivery. According to this article, in order for a huge retailer like Amazon or Walmart to come through on their shipping promises, they often outsource labor so they can treat people even worse than they treat their own employees. A company can’t provide something for free unless they make up for those lost profits someplace else. In many cases, low wages and inhuman working conditions are the price of our convenience.

And buying online isn’t just worse for workers — it creates an incredible amount of waste. Packing each person’s order separately takes more boxes and packing materials than it does to ship a bulk order to a local shop. To put it in perspective: Last year, I ordered Christmas gifts online for about 15 people from three different stores. I had more packing material left over from those three orders than I do from the past two weeks of ordering books for my shop, and those gifts go to hundreds of different people. Sure, you can erase some of this waste by reusing boxes and packing peanuts (and I hope that you do). But, while reusing is great, not creating the waste in the first place is best.

I’m not arguing that we should never shop online. In fact, web sales can be a great tool for local shops as well as big boxes. But try to buy from small shops that don’t outsource their shipping, so you can be relatively certain the employees aren’t being treated unfairly. And remember to skip the cyber shops when buying for Father Christmas — Mother Earth will thank you.